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CORONAVIRUS INFORMATION for our customers. Find out more

Wholesale
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Dear Tyre Spot Customer,

After an advised period of closure due to the spread of the Coronavirus, we are preparing to reopen with a limited service from Tuesday the 14th of April with a much-reduced delivery service.

**SPOTLINK ORDERS CAN BE PLACED FROM 13th APRIL**

During this time, all deliveries will be from Drum Road, our main warehouse and therefore all customers have been temporarily tagged to this depot on Spotlink. This will automatically revert-back to your usual depot once we are back up to capacity but for now, it will only show tyres available at this depot. 

Customers with cash accounts

Please note that;

  • We will not accept Cash payments

  • Card payments can be taken over the phone or when collecting

  • BACS payments are accepted but tyres will only be delivered once payment has cleared

To help in protecting each other

  • On ordering tyres, appropriate order numbers must be given or the name of the member of staff placing the order.

  • When delivering tyres, we will spend as little time as possible at the customers site.

  • Customers must not approach our vehicle, touch it or the goods that are being delivered.

  • The goods will be delivered in a safe place with the customer copy of the invoice and the driver will stand back whilst the customer checks that the delivery is correct.

  • The customer’s name will be taken as proof of delivery writing it on our invoice copy, we will be using customer names as order numbers too.

  • If paying by card on delivery, the customer will call to make payment over the phone. The sales office will then call the driver directly to let them know the payment has been made. OUR DRIVERS WILL NOT TAKE THE PHONE FROM A CUSTOMER

There will be a small number of staff operating from head office who will be able to take your orders, payments where appropriate and any queries you have, on the usual number.

0191 410 7762

We thank you for your understanding and patience as we get up and running.

The Tyre Spot Team